Terms of Use

Please read these terms carefully before using WiBAS.

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Effective Date: February 17, 2026

Last Updated: February 24, 2026

App Name: WiBAS (women buyers & sellers)

Developer: WiBAS

Platform: Android (Google Play Store)

Contact Email: support@wibas.com

1. ACCEPTANCE OF TERMS

By downloading, installing, accessing, or using the WiBAS mobile application ("App," "Service," or "Platform"), you ("User," "you," or "your") agree to be bound by these Terms of Use ("Terms"). If you do not agree to all of these Terms, you must not use the App and should uninstall it immediately.

These Terms constitute a legally binding agreement between you and WiBAS ("Company," "we," "us," or "our"). We reserve the right to modify these Terms at any time. Continued use of the App after modifications constitutes acceptance of the revised Terms. We will notify users of material changes through in-app notifications or email.

2. ELIGIBILITY

2.1 Age Requirement

You must be at least 14 years of age to create an account and use this App. By using WiBAS, you represent and warrant that you are at least 14 years old. WiBAS is not intended for and shall not be used by anyone under the age of 14. We do not knowingly collect information from individuals under 14.

2.2 Gender Requirement

WiBAS is a women-focused marketplace platform. During registration, users are required to confirm their gender identity. The available options are "Female" and "Prefer not to say." This is intended to maintain the community focus of the platform.

2.3 Geographic Availability

WiBAS currently operates within India. Users must have a valid Indian phone number (+91) and address to register and use the platform.

2.4 Account Restrictions

You may only create and maintain one active account. Creating multiple accounts is prohibited and may result in immediate termination of all accounts.

3. ACCOUNT REGISTRATION AND SECURITY

3.1 Registration

To access the App's features, you must create an account by providing:

3.2 Account Verification

Your account will be authenticated using your phone number and password. You must complete all registration steps and pay the applicable subscription fee before accessing the platform.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. You agree to:

3.4 Accurate Information

You agree that all information provided during registration and at any time thereafter is truthful, accurate, current, and complete. Providing false, misleading, or fraudulent information is grounds for immediate account termination.

3.5 Device Security

Your authentication tokens are stored securely on your device. If your device is lost, stolen, or compromised, you should change your password immediately or contact support to suspend your account.

4. SUBSCRIPTION AND PAYMENTS

4.1 Subscription Model

WiBAS operates on a paid subscription model. Access to the platform's features requires an active subscription. Subscription pricing varies by user role (Buyer or Seller) and is displayed on the role selection screen within the app during the registration process.

4.2 Service Fee

All subscription payments to WiBAS are considered non-refundable service fees for platform access and services. By completing the payment, you acknowledge that you are paying a service fee for access to the WiBAS platform, its features, and related services for the subscription period.

The service fee covers:

4.3 Payment Processing

All service fee payments are processed securely through Razorpay, a third-party payment gateway. By making a payment, you also agree to Razorpay's terms of service and privacy policy. We support payment methods including UPI, credit/debit cards, net banking, and digital wallets. The payment is a service fee for platform access and is non-refundable once processed.

4.4 Subscription Duration

Each subscription grants access for 365 days (one year) from the date of payment confirmation. The service fee is charged upfront for the entire annual period.

4.5 Grace Period

Upon subscription expiry, a 3-day grace period is provided during which you may renew your subscription without losing access. After the grace period, your access to platform features will be suspended until renewal.

4.6 No Refund Policy - Service Fee Terms

All subscription payments are final and non-refundable as they constitute service fees for platform access.

Important: The payment you make to WiBAS is a service fee, not a purchase of goods or a deposit. This service fee grants you access to the platform and its services for a specified period. Once the service fee is paid and platform access is granted, it is considered fully rendered and is therefore non-refundable.

Refunds are not offered once a payment has been successfully processed and confirmed because:

Limited Exceptions: Refunds may be considered only in the following exceptional circumstances, at our sole discretion:

To request a refund review for exceptional circumstances, contact support@wibas.in within 48 hours of payment with transaction details. Refund requests are reviewed case-by-case and approval is not guaranteed.

4.7 Service Fee Pricing Changes

We reserve the right to change service fee pricing at any time. Any price changes will not affect active subscriptions and will only apply to new or renewed subscriptions after the effective date of the change. Updated pricing will always be displayed on the role selection screen before payment.

4.8 Failed Payments

If a payment fails, you may retry the payment. Failed payment attempts are logged for security purposes. In the event of a payment interruption, you may resume the same payment order upon returning to the app. No service fee will be charged until payment is successfully completed and confirmed.

4.9 Service Fee Acknowledgment

By completing the payment process, you explicitly acknowledge and agree that:

5. USER ROLES AND RESPONSIBILITIES

5.1 Buyer Role

Buyers may:

5.2 Seller Role

Sellers have all buyer capabilities plus the ability to:

5.3 Seller Upload Limits

To maintain platform quality and prevent spam:

6. PROHIBITED CONTENT AND CONDUCT

6.1 Strictly Prohibited Content

Users are strictly prohibited from posting, uploading, sharing, or transmitting any content that:

Sexual and Exploitative Content

Violence and Harmful Content

Hate Speech and Discrimination

Illegal Activities

Fraud and Deception

Intellectual Property Violations

Harassment and Abuse

Spam and Platform Manipulation

6.2 Prohibited Products

The following products may not be listed on WiBAS under any circumstances:

6.3 Prohibited Conduct

Users are prohibited from:

7. CONTENT REPORTING AND MODERATION

7.1 Reporting Mechanism

Users may report any content that violates these Terms using the in-app report feature. Reports can be filed under the following categories:

7.2 Moderation Process

All reports are reviewed by our moderation team. We reserve the right to:

7.3 Reporting Obligation

If you encounter content involving child exploitation, child sexual abuse material, or any content that endangers the safety of a minor, you are strongly urged to report it immediately through the App and also to law enforcement authorities. In India, such content can also be reported to the National Center for Missing and Exploited Children (NCMEC) or the Indian Cyber Crime Coordination Centre.

7.4 Cooperation with Law Enforcement

We will fully cooperate with law enforcement authorities in investigations related to illegal activities conducted on or through the platform, including but not limited to child exploitation, fraud, harassment, and other criminal offenses. We may disclose user data to law enforcement without prior notice to the user when required by law or when we believe in good faith that disclosure is necessary to protect the safety of any person.

8. ACCOUNT TERMINATION AND SUSPENSION

8.1 Termination by User

You may terminate your account at any time by contacting our support team. Upon account termination:

8.2 Termination by WiBAS

We reserve the right to suspend or permanently terminate any user account, with or without prior notice, for any of the following reasons:

Immediate Termination (No Warning)

Termination After Warning

Suspension

8.3 Effect of Termination

Upon account termination:

8.4 Appeal Process

If you believe your account was terminated in error, you may contact our support team at support@wibas.com within 30 days of termination to request a review. We will review the appeal and notify you of the outcome within a reasonable time. Our decision on the appeal is final.

9. INTELLECTUAL PROPERTY

9.1 WiBAS Intellectual Property

WiBAS, including its name, logo, design, interface, code, and all related content, is the intellectual property of WiBAS and is protected under applicable Indian intellectual property laws. WiBAS™ is a registered trademark. All rights reserved.

9.2 User-Generated Content

By posting content (including product listings, images, descriptions, and profile information) on WiBAS, you:

9.3 Copyright Infringement

If you believe any content on WiBAS infringes your copyright, please contact us at support@wibas.com with the following information:

10. ADVERTISEMENTS

10.1 Third-Party Advertisements

WiBAS displays advertisements on the platform. These advertisements may be managed by third-party services or by our internal team.

10.2 Advertisement Content

All advertisements on the platform are subject to approval by our moderation team. Advertisements must comply with all applicable laws and these Terms. We reserve the right to reject or remove any advertisement at our sole discretion.

10.3 Disclaimer

WiBAS does not endorse, guarantee, or assume responsibility for any product, service, or content advertised on the platform by third parties. Interaction with advertisers is at your own risk.

11. DISCLAIMERS AND LIMITATION OF LIABILITY

11.1 Platform Role

WiBAS is a marketplace platform that connects buyers and sellers. We do not:

11.2 As-Is Service

The App is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, express or implied. We disclaim all warranties including but not limited to merchantability, fitness for a particular purpose, non-infringement, and uninterrupted service.

11.3 Limitation of Liability

To the maximum extent permitted by applicable law, WiBAS and its directors, officers, employees, agents, and affiliates shall not be liable for:

11.4 Maximum Liability

Our total cumulative liability for any claim arising from or relating to these Terms or the Service shall not exceed the amount you paid to us in subscription fees during the 12-month period preceding the claim.

11.5 User Transactions

All transactions between buyers and sellers are conducted directly between those parties. WiBAS is not a party to any transaction and bears no responsibility for disputes, delivery issues, product quality, or payment matters between users outside of the subscription payment.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless WiBAS and its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

13. PRIVACY

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms. By using WiBAS, you consent to the practices described in the Privacy Policy.

14. THIRD-PARTY SERVICES

14.1 Integrated Services

WiBAS integrates with the following third-party services:

14.2 Third-Party Terms

Your use of third-party services is governed by their respective terms and privacy policies. WiBAS is not responsible for the practices or content of any third-party service.

15. GOVERNING LAW AND DISPUTE RESOLUTION

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, including but not limited to:

15.2 Jurisdiction

Any legal proceedings arising from these Terms or the use of the App shall be subject to the exclusive jurisdiction of the courts in Nashik, Maharashtra, India.

15.3 Dispute Resolution

In the event of any dispute arising from these Terms, the parties agree to first attempt resolution through good-faith negotiation. If the dispute cannot be resolved within 30 days, either party may pursue arbitration under the Arbitration and Conciliation Act, 1996, or file a claim in the appropriate court.

16. GENERAL PROVISIONS

16.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and WiBAS regarding the use of the App.

16.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

16.5 Force Majeure

WiBAS shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including natural disasters, wars, terrorism, government actions, pandemics, internet outages, or other force majeure events.

16.6 Language

These Terms are provided in the English language. In the event of any conflict between the English version and a translated version, the English version shall prevail.

16.7 Survival

The provisions of Sections 6 (Prohibited Content), 9 (Intellectual Property), 11 (Disclaimers and Limitation of Liability), 12 (Indemnification), and 15 (Governing Law) shall survive any termination of these Terms.

17. CONTACT INFORMATION

For questions, concerns, or complaints regarding these Terms of Use, please contact us:

18. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. When we make changes:

By creating an account and using WiBAS, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

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